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About ICP Solutions
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Registration
Meet the team

Home
About ICP Solutions
Services
Contact
Jobs
Registration
Meet the team

Registration Form

Are you ready? yes I know, its a lot of questions... answer the best you can, this will allow us to build up a better picture of who you are and what you are able to do. Please be honest and detailed where appropriate.

First Name*

Last name*

Email*

Current City / Province*

Date Of Birth*

Age*

Are you legally eligible to work in the Philippines?

Yes

No

Are you applying for a 100% work-from-home role? (Yes/No)

Yes

No

Are you willing to work night shifts, weekends, and holidays? (Yes/No)

Yes

No

Preferred shift schedule

Are you open to full-time work? (Yes/No)

Yes

No

Prefer part time

Earliest possible start date*

Do you have a quiet, dedicated workspace free from background noise? (Yes/No)

Yes

No

Type of internet connection *

Average internet speed (Upload / Download)

Do you have a backup internet connection? (Yes/No – please specify)*

Yes

No

Computer/laptop specifications (Processor, RAM, OS)*

Do you have a noise-canceling headset suitable for calls? (Yes/No)*

Yes

No

Do you have a webcam for meetings and training? (Yes/No)*

Yes

No

Are you able to install required software and security tools? (Yes/No)*

Yes

No

Highest level of education completed*

Relevant BPO, call center, or remote-work training completed*

Do you have previous work-from-home BPO experience? (Yes/No)*

Yes

No

Total years of BPO experience*

Previous company name(s) We will not contact them at this stage!*

Account type handled *

Role type *

Key responsibilities and achievements*

Rate your spoken English proficiency*

Rate your written English proficiency*

Are you comfortable handling inbound and outbound calls from home? (Yes/No)*

Yes

No

Experience with chat and email support tools (please specify)*

Do you have sales experience? *

KPIs or targets previously handled*

Are you comfortable upselling or cross-selling remotely? (Yes/No)*

Yes

No

With some help

Typing speed (WPM)*

CRM and tools used (Zendesk, Salesforce, HubSpot, Freshdesk, Shopify, etc.)*

Level of computer proficiency *

How do you manage productivity and focus while working from home?*

How do you handle technical issues (power or internet interruptions)?*

Are you comfortable being monitored for attendance and performance? (Yes/No)*

Yes

No

Are you able to work independently with minimal supervision? (Yes/No)*

Yes

No

How do you handle difficult or irate customers remotely?*

Describe a successful customer interaction you handled from home*

Are you willing to undergo background checks and remote assessments? (Yes/No)*

Yes

No

Are you willing to submit proof of equipment and internet speed? (Yes/No)*

Yes

No

Expected salary range*

Why do you want a work-from-home BPO role?*

Why should we hire you for this remote position?*

Contact Us

Reach out anytime for recruitment support

Email

Phone

info@icpsolutions-ph.com

UK +44 07860791582

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